In Order to make your stay as pleasant and hassle free as possible, the Hotel Management requests your co-operation in observing the following as an agreement between guest and Hotel Asmara Palace under which rooms are permitted to be used by the guest(s):
| Check-in | 12:00 |
| Check-out | 12:00 |
| Check-in & Check-out policy | Early check in and late check-out is subject to availability and subject to additional charges |
| Rates Policy | The rate is inclusive of lodging, breakfast. Additional meals, amenities and services are available at extra cost. To upgrade your room amenities and services, please contact the Front Office. Guest registration forms must be signed on arrivals.. |
| Hotel Services | All information can be obtained at the Front Office and at www.hotelasmarapalace.com |
| Breakfast & Room Service / Breakfast Pricing |
Buffet breakfast is available at La Fontana Restaurant and is included in room rate. Buffet breakfast: from 07:00 till 13:00 hours Room Service is available 24 hours. Please call 0. Meals and beverages served in rooms will be charged according to the Room service price list provided in rooms. |
| Rollaway Bed | Rollaway beds can be placed in selected room categories including Standard rooms, double rooms, deluxe Rooms, City Suite, Junior Suites and Admiral Suite at additional charges of USD 40.00 per room, per night. |
| Housekeeping Services | Room cleaning shall be performed from 08:00 - 11:00 hours. If the Guest requires a specific time for room cleaning, please make arrangements with the Front Office. |
| Child Policy | Children above 2 years of age will need an extra bed, which is with additional charges. |
| Infant Bed/Baby Cot Hire | Children under 2 years of age will be provided complimentary baby cot upon request (subject to availability). |
| Pet Policy | Pets are not allowed |
| Airport Shuttle | Please contact the Front Office to arrange for airport shuttle service, airport pick-up at special rates. |
| Parking | Parking is available |
| Payment Types | We accept cash, major credit card and invoices for Third Party payments |
| Accessibility | Hotel is accessible for disabled guest. |
| Smoking Rooms | Smoking and non-smoking rooms are available within the premises |
| Cancellation/No-Show | Free cancellations can be made 48 hours prior to arrival. Cancellations made within 24 hours prior to arrival will be charged 50% of full night charge, |